FAQ

Returns And Refunds Policy Requirements for a Full Refund Items must be in new condition Items must be returned with all original packaging and accessories Media items (for example, movies, music, video games, and software) must be unopened and still in their plastic wrap Items must be returned within 30 days of purchase Shoes and clothing must be unworn DISCLAIMER *Product Colors* We try our best to photograph and place images on our site that are exactly how the product looks ,however due to different monitors interpretations of colors and camera differences colors sometimes are slightly different than they appear on the internet,if you have a problem with your product please contact us within 14 days if you wish to return your item. *With dye sublimation orders, there will be some inconsistencies that occur from print to print. For example, white wrinkles can appear where the garment was not laying perfectly flat. These types of issues are most likely going to happen along seams, around collar, or around the arm pit area. Also, “ghosting” can occur where the dye gas settles into surrounding elements within the design and if this occurs it may result in some unintentional color shadowing within the design. We do not issue refunds/discounts or accept returns for orders that have these types of issues. *ALL DYE SUBLIMATION SALES ARE FINAL Returns and Claim Policy- It is the Buyer's responsibility to inspect and test all merchandise.BUYERS BE AWARE!!! Once merchandise is worn washed or altered in any way, the Buyer cannot return or make any exchanges. Shipping Discrepancies- Due to possible human error, it is the buyer/consignees responsibility to verify that the merchandise received matches what was ordered and resolve any claims with KafeNubia before garments are worn washed or altered. KafeNubia will not accept any claims due to incorrect shipments if garments are worn washed or altered..
Request Out Of Stock Product
If you see a product you like and the size is unnavailable email kafenubia@gmail.com and we will do what we can to get the requested product produced ASAP Sincerely ,Staff @ KafeNubia 1(800)909-3097

How should I wash my printed garments?

In order for you to prolong the life of your custom print, we suggest following the care instructions below:

Machine wash cold, inside-out, gentle cycle with mild detergent and similar colors. Use non-chlorine bleach, only when necessary. No fabric softeners. Tumble dry low, or hang-dry for longest life. Cool iron inside-out if necessary. Do not iron decoration. Do not dry clean.

Be wary of washing and drying on a high setting, especially when the garment is 100% cotton. High-temperature washes can fade and crack the print, and a high-temperature dryer settings can shrink the garment, as well as damage the print. 

Sublimation apparel can be washed at any temperature setting without affecting quality. But we recommend washing with like colors, as the polyester fabric may make colors run. High temperatures during washing and drying may shrink the fabric.

We use the latest direct-to-garment (DTG) printing technology to offer a wide variety of printable garments and design color options at an affordable price. The DTG ink in this process is different from the ink screen printers use. Keep in mind that the original manufacturer's care instructions don't take into consideration the DTG printing process.